LinkConnect — Terms of Service

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    The Missing Link in Social Media

    Welcome to LinkConnect. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before creating an account or using any features of the platform. LinkConnect is operated by LinkConnect Inc. ("we", "us", or "our"). These Terms govern your use of the LinkConnect mobile application, website, and all associated services (collectively, the "Platform").

    1. Eligibility and Account Registration

    1.1 Age Requirement

    You must be at least 18 years of age to create an account or use LinkConnect. We enforce this requirement at registration using date of birth verification. If we discover that a user is under 18, their account will be immediately suspended and terminated without notice.

    1.2 Account Creation

    To create an account, you must:

    • Be at least 18 years old
    • Provide a valid email address
    • Verify a phone number
    • Provide a display name and unique @handle
    • Agree to these Terms of Service, our Privacy Policy, and our Community Guidelines

    You do not need to provide government-issued identification to create an account.

    However, certain features require optional identity verification:

    • Earning the Link Seal verified badge
    • Live streaming on Link Live
    • Monetization features
    • Operating large public communities

    Verification for these features is optional but required to access them. See Section 3.6 for details.

    1.3 Account Security

    You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at support@linkconnectapp.com if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized account access due to your failure to protect your credentials.

    1.4 One Verified Human, Linked Accounts

    Each person may maintain only one personal account. In addition, you may operate up to three (3) business accounts under the same verified identity. See Section 1.5 for the rules that govern linked accounts. Creating accounts outside of this allowance — including duplicate personal accounts or accounts created to evade a ban, suspension, or restriction — is prohibited and will result in permanent termination of all associated accounts.

    1.5 Linked Accounts

    LinkConnect allows a single verified human to operate multiple linked accounts under one verified identity: one personal account and up to three (3) business accounts.

    All linked accounts:

    • Belong to the same verified human
    • Are managed under one login
    • Share your verified identity
    • Are linked in LinkConnect's records

    You are responsible for all activity across your linked accounts. Each business account must represent a real business that you are authorized to operate.

    Prohibited use of linked accounts:

    • Creating linked accounts to evade a ban, suspension, or restriction
    • Using linked accounts to impersonate or deceive
    • Coordinating inauthentic engagement across your accounts (including self-boosting reactions, comments, follows, or shares)
    • Creating multiple business accounts that are not real businesses

    LinkConnect may, at its discretion:

    • Restrict or ban specific accounts
    • Ban the verified human, which suspends all linked accounts and prevents the creation of new ones
    • Set limits on the number of linked accounts per human
    • Require business verification before granting or maintaining a business account

    Account deletion:

    • Deleting a business account does not delete your primary personal account.
    • Deleting your primary personal account removes all linked accounts and their associated data (subject to the recovery window described in our Privacy Policy).

    2. The Platform and Features

    2.1 Core Features

    LinkConnect provides users access to the following features, subject to these Terms:

    • Connect Feed — personalized feed of posts from your connections
    • LinkClips — short-form video content creation and viewing
    • LinkFilms — long-form video content
    • Thoughts — text posts with optional timed expiry (1hr, 12hr, or 24hr)
    • Photo Posts — photo sharing with manual editing tools
    • Link Wave — live audio rooms for group listening
    • Link Live — live video broadcasting
    • LinkChat — direct and group messaging
    • Link Circles — community groups (public, private, or secret)
    • Neighborhood — locally-filtered events within a user-defined radius (1–30 miles)
    • Link Map — visual social graph of your connections
    • Living Challenges — community participation challenges tracked by hashtag
    • Memory Threads — personal timeline, life chapters, and activity history
    • Your Link Card — a living identity card representing your active persona and mood

    2.2 Persona System

    LinkConnect offers a multi-persona system allowing users to express different aspects of their identity. The five available personas are Social, Creative, Professional, Intimate, and Anonymous. Users are responsible for all content posted under any of their personas. The Anonymous persona does not exempt users from these Terms or our Community Guidelines.

    2.3 Timed Content

    Thoughts may be posted with an optional expiry timer of 1 hour, 12 hours, or 24 hours. Once expired, timed content is automatically and permanently deleted from the Platform and cannot be recovered by users or by LinkConnect. Users should not rely on the Platform for permanent storage of any content.

    2.4 Neighborhood Events

    Events posted in the Neighborhood section are entirely user-generated. LinkConnect does not verify the accuracy, safety, legitimacy, or legality of any neighborhood events. Ended events are automatically removed from the neighborhood feed 24 hours after their scheduled end time. Users attend events at their own risk. LinkConnect accepts no liability for any harm arising from attendance at or reliance on user-generated events.

    2.5 Link Circles

    Link Circles are user-created communities. Circle creators and moderators are responsible for managing content within their Circles in accordance with these Terms. LinkConnect reserves the right to remove any Circle that violates our Community Guidelines without notice.

    3. User Content and Conduct

    3.1 Ownership of Your Content

    You retain ownership of all content you post on LinkConnect ("User Content"). By posting content, you grant LinkConnect a non-exclusive, worldwide, royalty-free, sublicensable license to store, display, distribute, reproduce, and transmit your content solely for the purpose of operating, improving, and promoting the Platform. This license terminates when you delete your content or account, except where content has been shared or reshared by others, or where retention is required for legal compliance.

    3.2 Content Standards

    All content posted on LinkConnect must comply with our Community Guidelines. You agree not to post content that:

    • Is sexually explicit, pornographic, or contains nudity not clearly designated as artistic
    • Depicts, promotes, glorifies, or facilitates violence, self-harm, or harm to any person or animal
    • Harasses, bullies, threatens, or intimidates other users or individuals
    • Is defamatory, fraudulent, deliberately misleading, or constitutes misinformation
    • Infringes on intellectual property, copyright, or trademark rights of any third party
    • Contains personal or private information of others posted without their consent (doxxing)
    • Promotes illegal activities, controlled substances, or regulated goods without authorization
    • Contains malware, phishing links, spam, or any form of deceptive technical content
    • Impersonates another person, entity, or brand in a deceptive manner
    • Exploits, endangers, or sexualizes minors in any way

    3.3 App Features

    LinkConnect provides features to assist your use of the Platform, including search, basic photo editing, help resources (a guided help assistant), and browser-native spellcheck. These features operate within LinkConnect and do not share your content with any external AI service. You remain responsible for all content you create and post.

    3.3a Human Content Policy

    LinkConnect is a human-first platform. AI-generated content that poses as authentic human content is prohibited. This includes:

    • AI-generated posts, images, videos, or comments presented as real;
    • Deepfakes of any person;
    • AI bots, automated fake accounts, or AI personas presenting as humans;
    • Using AI to impersonate humans or manufacture inauthentic engagement.

    Our platform uses automated detection to identify suspected AI-generated content; it may be labeled, reach-restricted, or removed. Repeated violations result in suspension or permanent termination. The full rules are set out in our AI Policy.

    3.4 Prohibited Conduct

    You agree not to engage in any of the following:

    • Scraping, crawling, or bulk-harvesting data from the Platform without express written authorization
    • Attempting to reverse engineer, decompile, or access the Platform's source code or infrastructure
    • Creating or operating bots, automated accounts, or systems that generate inauthentic engagement
    • Circumventing, disabling, or tampering with safety features, content filters, or access controls
    • Selling, transferring, renting, or licensing your account to any other person
    • Using the Platform to conduct unsolicited commercial promotions or spam campaigns
    • Interfering with, disrupting, or overloading the technical infrastructure of the Platform
    • Uploading content that contains viruses, malware, or any harmful or disruptive code

    3.5 Authentic Use

    LinkConnect is designed for real people sharing real content. We prohibit:

    • Creating accounts with false information
    • Operating multiple accounts to evade restrictions or bans
    • Using automated systems to interact with the Platform
    • Impersonating others
    • Creating accounts on behalf of organizations without disclosure

    While we do not require ID verification at signup, we may require verification at any time if we suspect violations of these Terms.

    3.6 Identity Verification

    LinkConnect offers optional identity verification for users who want to:

    • Earn the Link Seal verified badge
    • Access live streaming on Link Live
    • Build trust with the community
    • Unlock monetization features
    • Operate large public communities

    Verification is performed through our trusted identity verification partner and follows industry-standard practices.

    Verification status:

    • Is always optional
    • Can be removed at any time from Settings → Verification
    • Does not grant any special privileges beyond the stated features
    • Does not change your account's standing in any other way

    3.6a Business Verification

    LinkConnect offers business verification to confirm that a business is real and authorized to operate on the Platform.

    Eligibility:

    • Verified human users who operate a business account
    • You must be authorized to represent the business (Owner, Co-owner, Manager, or Authorized Representative)

    The process:

    • Submission of business information and proof documents
    • Review by LinkConnect verification staff
    • Decision: approval, request for additional information, or denial
    • Resubmission and appeal options are available

    What verification unlocks:

    • Verified business badge
    • Access to the live broadcast feature
    • Additional verified-only features may be added over time

    Your representations:

    By submitting for verification, you affirm that:

    • You are authorized to represent the business
    • The information provided is accurate
    • The documents you submit are authentic

    LinkConnect's rights:

    • LinkConnect may approve or deny verification at its discretion
    • LinkConnect may revoke verification if misuse is discovered (such as false documents, impersonation, or policy violations)
    • LinkConnect may require re-verification after significant changes (such as ownership or name change)
    • LinkConnect may restrict access to verified-only features for non-compliant businesses

    No endorsement:

    Business verification confirms that a business exists and is who it claims to be. It does not constitute LinkConnect's endorsement of the business, its conduct, or its products or services.

    Verification-related questions can be sent to support@linkconnectapp.com.

    3.7 Zero Tolerance for Objectionable Content and Abusive Users

    LinkConnect has zero tolerance for objectionable content and abusive users. By creating an account you agree not to post, send, or share content that is objectionable, and not to behave abusively toward other people on LinkConnect.

    Objectionable content and abusive behavior include, without limitation:

    • Harassment, bullying, threats, stalking, or intimidation of any person
    • Hate speech or attacks based on race, ethnicity, national origin, religion, disability, age, sex, gender identity, or sexual orientation
    • Sexually explicit material, and any sexual content involving minors (reported to authorities without exception)
    • Graphic violence, gore, self-harm or suicide promotion
    • Illegal activity, sale of illegal goods, fraud, or scams
    • Impersonation, doxxing, or non-consensual sharing of private information or images
    • Spam, bot behavior, or coordinated inauthentic activity

    Our commitment: reported content is reviewed and, where it violates these Terms, removed within 24 hours of the report, and the account responsible is suspended or permanently ejected from LinkConnect. Severe violations result in immediate permanent removal without warning.

    Your tools: every post, comment, message, profile, event, review, and circle includes an in-app report option, and you can block any user at any time from their profile or from any of their content. Blocking instantly removes that person's content from your feed and everywhere else in the app, prevents them from contacting you, and sends a signal to our moderation team.

    Reports and safety questions can also be sent to support@linkconnectapp.com. We review reports and take action in accordance with our Community Guidelines, and we reserve the right to remove any content and suspend or terminate any account at our discretion, at any time, with or without prior notice.

    3.8 Reviews

    Users may leave reviews and ratings of businesses on LinkConnect. Reviews must be honest and based on genuine experience.

    The following are prohibited:

    • Fake or fraudulent reviews
    • Reviews you were paid to write without disclosure
    • Reviewing your own business
    • Abusive, harassing, or defamatory content
    • Reviews unrelated to the business
    • Coordinated review manipulation (review bombing)

    LinkConnect may remove reviews that violate these Terms.

    LinkConnect provides a platform for reviews but does not endorse, verify, or take responsibility for the accuracy of user-generated reviews. Reviews reflect the opinions of the individual users who post them, not LinkConnect. Disputes about reviews should be directed through our reporting process at support@linkconnectapp.com.

    3.9 Business Accounts

    If you operate a business account on LinkConnect, you confirm that:

    • You are authorized to represent the business
    • The information you provide (name, category, contact details, hours, location, services) is accurate
    • You will not mislead customers
    • You comply with applicable laws for your business

    Business contact information you choose to display (phone, email, address, website) is shown publicly to help customers find and reach you. You are responsible for the information you choose to publish.

    You may respond to reviews professionally and may report reviews that are fake, abusive, or violate these Terms. You may not fake your own reviews, pay for reviews without disclosure, or retaliate against reviewers.

    LinkConnect may verify business accounts and may suspend accounts that provide false information or otherwise violate these Terms.

    4. Privacy and Data

    Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using LinkConnect, you consent to the data practices described in the Privacy Policy.

    4.1 Location Data

    Features including Neighborhood events, Travel Timeline, and location-tagged posts use your device location. Location access is optional and can be revoked at any time in your device settings or in-app privacy settings. We do not sell your precise location data to third parties.

    4.2 Anonymous Persona and Privacy

    While the Anonymous persona conceals your identity from other users, your account activity is still associated with your registered account in our systems for safety, fraud prevention, and legal compliance purposes. Complete anonymity from LinkConnect Inc. is not guaranteed. We may be required to disclose account information in response to valid legal requests.

    4.3 Minors' Data

    LinkConnect does not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that information and terminate the account.

    5. Intellectual Property

    5.1 Platform Ownership

    LinkConnect and its original content, features, design, and functionality are owned by LinkConnect Inc. and are protected by applicable intellectual property, copyright, trademark, and trade secret laws. Our trademarks, logos, and product names may not be used without our prior written permission.

    5.2 Proprietary Feature Names

    The following names are trademarks or proprietary feature names of LinkConnect Inc. and may not be used in connection with other products or services without written permission:

    • LinkConnect, Link Faces™, Link Wave, Link Live, LinkClips, LinkFilms
    • Link Circles, Link Map, The Link Grid, LinkChat
    • Living Challenges, Memory Threads, Your Link Card, Timed Thoughts
    • Neighborhood (as used in the context of this Platform)

    5.3 Copyright Infringement — DMCA

    We respect intellectual property rights. If you believe content on the Platform infringes your copyright, please submit a notice to support@linkconnectapp.com including: a description of the copyrighted work, the URL of the infringing content, your contact information, a statement of good faith belief that the use is unauthorized, and a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf.

    6. Termination

    6.1 Termination by You

    You may delete your account at any time through Settings > Account > Delete Account. Upon deletion, your profile, posts, and personal data will be removed in accordance with our Privacy Policy. Some data may be retained for legal compliance purposes for up to 90 days following deletion request.

    6.2 Termination by LinkConnect

    We reserve the right to suspend or permanently terminate your account at any time, with or without notice, for violations of these Terms or Community Guidelines, or for any conduct we determine to be harmful to the Platform or its users. Actions that will result in immediate permanent termination without warning include:

    • Any content or conduct involving the exploitation or sexualization of minors
    • Credible threats of violence against any person
    • Coordinated harassment campaigns targeting individuals
    • Doxxing — posting private personal information of others to facilitate harm
    • Repeated and willful copyright infringement

    6.3 Effect of Termination

    Upon termination, your right to access the Platform immediately ceases. Your profile and posts will be removed. Content that others have reshared may remain on the Platform subject to their own account status. You may not create a new account after a permanent termination without our express written consent.

    7. Disclaimers and Limitation of Liability

    7.1 Platform Provided As-Is

    LinkConnect is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of harmful components.

    7.2 User-Generated Content Disclaimer

    We are not responsible for the accuracy, completeness, or legality of content posted by users. Views expressed by users do not represent the views of LinkConnect Inc. We do not endorse user-generated events, groups, challenges, or any other user-created content. Use of the Platform and reliance on any user content is at your own risk.

    7.3 Limitation of Liability

    To the maximum extent permitted by applicable law, LinkConnect Inc., its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from your access to or use of (or inability to access or use) the Platform, even if we have been advised of the possibility of such damages. Our total cumulative liability to you for any claims arising under these Terms shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred US dollars ($100).

    8. Governing Law and Dispute Resolution

    These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

    8.1 Informal notice and cure

    Before initiating arbitration, you agree to first send a written notice of dispute to legal@linkconnectapp.com describing the claim and the relief sought. The parties will attempt in good faith to resolve the dispute for 60 days after the notice is received before either side commences arbitration.

    8.2 Binding arbitration

    If the dispute is not resolved during the notice-and-cure period, any dispute arising out of or relating to these Terms or your use of the Platform shall be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in the English language and, unless the parties agree otherwise, seated in Delaware.

    8.3 Small-claims carve-out and equitable relief

    Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction, and either party may seek injunctive or other equitable relief from a court of competent jurisdiction for intellectual property matters or to prevent irreparable harm.

    8.4 30-day opt-out of arbitration

    You may opt out of Section 8.2 by emailing legal@linkconnectapp.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account handle. An opt-out will not affect any other part of these Terms.

    8.5 Class action waiver

    YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST LINKCONNECT INC. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY.

    If the class action waiver in this section is found unenforceable as to a particular claim, that claim (and only that claim) shall be severed and brought in court, while the remaining claims shall proceed in arbitration.

    8.6 Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

    9. Paid Features, Business Advertising, and Refunds

    Use of LinkConnect is free today. When we introduce paid features (including promoted or Featured business campaigns, subscriptions, or in-app purchases), the following will apply:

    • Prices, billing cadence, and any auto-renewal terms will be shown before you are charged and you will be asked to confirm.
    • Payments processed on iOS are governed by Apple's Media Services Terms and Conditions; payments on Android by the Google Play Terms of Service.
    • Refunds for App Store or Play Store purchases are handled by Apple or Google, respectively, in accordance with their policies.
    • Business Featured campaigns are non-refundable once the campaign has begun serving, except where required by law.
    • Applicable taxes (including sales tax, VAT, and GST) may be added to the displayed price and are your responsibility.

    Business advertisers additionally agree to our Advertising Policy, including the two-active-events cap per business, the three-cards-per-user daily frequency cap, the HTTPS destination-URL requirement, and the three-word tagline limit. LinkConnect may reject or remove any campaign that violates these Terms, Community Guidelines, or applicable law.

    10. Live Streaming, Live Location, and Real-Time Features

    Link Live broadcasts, Link Wave audio rooms, and Live Location shares are real-time features. You are solely responsible for what you broadcast, say, or share. Broadcasts may be recorded and retained by LinkConnect for moderation and safety review; participants are notified when a session is live. Live Location shares are limited to the duration you select, stop automatically when the timer ends, and can be revoked at any time from the chat where you started them. Do not share the live location of any person other than yourself.

    11. User-to-User Transactions

    LinkConnect is not a party to any transaction, meeting, event, service, or agreement arranged between users, including Neighborhood events, Circle activities, business bookings, or informal exchanges. You are responsible for evaluating other users and any goods, services, or events you engage with. LinkConnect makes no warranties regarding user-to-user transactions and disclaims all liability arising from them.

    12. DMCA — Counter-Notification and Repeat Infringer Policy

    If content you posted was removed under our DMCA process (Section 5.3) and you believe the removal was in error or based on misidentification, you may submit a counter-notification to support@linkconnectapp.com including: (a) your physical or electronic signature; (b) identification of the removed material and its location before removal; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; (d) your name, address, and telephone number; and (e) a statement consenting to jurisdiction of a US federal court for your address (or, if outside the US, any judicial district in which LinkConnect may be found).

    Consistent with 17 U.S.C. § 512(i), LinkConnect maintains a repeat-infringer policy under which accounts that receive multiple valid DMCA notices are subject to suspension or termination.

    13. Content Moderation Transparency

    When we remove your content or restrict your account for a Community Guidelines or Terms violation, we will provide a statement of reasons through in-app notification and, where required by law (including the EU Digital Services Act), by email. You may appeal any moderation decision through our internal complaint mechanism at Settings → Account → Appeal a decision or by emailing support@linkconnectapp.com. Human reviewers respond within 7 days. Where legally required, out-of-court dispute-resolution options will be identified in the appeal decision.

    14. App Store Additional Terms

    If you accessed LinkConnect through the Apple App Store, you acknowledge that: (a) these Terms are between you and LinkConnect Inc. only, not Apple; (b) Apple has no obligation to provide maintenance or support for the Platform; (c) in the event the Platform fails to conform to any applicable warranty, you may notify Apple, which will refund the purchase price (if any), and Apple has no other warranty obligation; (d) Apple is not responsible for addressing claims relating to the Platform (including product liability, legal or regulatory non-conformity, or consumer protection claims); (e) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; (f) you represent that you are not located in a US-embargoed country and are not on any US Government list of prohibited or restricted parties; and (g) you will comply with all applicable third-party terms (including your wireless data plan).

    If you accessed LinkConnect through Google Play, the Google Play Terms of Service also apply to your download and use of the app.

    15. Export Controls and Sanctions

    You represent that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties. You agree to comply with all applicable export and re-export control laws and regulations.

    16. Feedback

    If you submit ideas, suggestions, or feedback about LinkConnect, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback for any purpose without any obligation to you.

    17. Force Majeure, Assignment, and Entire Agreement

    17.1 Force majeure

    Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, network or power outages, or third-party service failures.

    17.2 Assignment

    You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganisation, or sale of assets.

    17.3 Notices

    Legal notices to LinkConnect must be sent to legal@linkconnectapp.com. Notices to you will be sent to the email address on file or delivered by in-app notification.

    17.4 Entire agreement; no waiver

    These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and LinkConnect and supersede any prior agreements. Our failure to enforce any provision is not a waiver of that provision.

    18. Changes to These Terms

    We may update these Terms from time to time to reflect changes in our practices, features, or applicable law. We will notify users of material changes via in-app notification and email to the address on file at least 14 days before the changes take effect for existing users. Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Platform and may delete your account.

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