How can we help?
Answers to the most common questions. If you can't find what you need, our team is one email away.
Email support
support@linkconnectapp.com
Trust & Safety
support@linkconnectapp.com
Press & inquiries
support@linkconnectapp.com
System status
Live service status, incidents, and updates
Frequently asked
How do I download LinkConnect?+
LinkConnect is live on the App Store for iOS. Head to the Download page for the link. Android on Google Play is coming soon.
Who can join LinkConnect?+
LinkConnect is an 18+ community. We verify age at sign-up to keep the network safe for everyone.
Does LinkConnect use AI to generate content?+
No. AI-generated content in the feed is not allowed. We use AI only in the background for safety, moderation, and accessibility (like optional alt-text).
How do I reset my password?+
Open the app, tap Sign in, then tap 'Forgot password'. You'll receive a reset link at your registered email address.
How do I report someone or something?+
Every post, comment, and profile has a report action in its menu. Reports go to a human moderation team and are reviewed on a priority basis.
How do I delete my account?+
Open Settings → Account → Delete account. You'll enter a 90-day grace period during which you can restore your account if you change your mind.
Is LinkConnect available in my language?+
The app ships with 10+ languages including English, Spanish, French, German, Portuguese, Arabic, Hebrew, Japanese, Korean, Hindi, Chinese, and Indonesian.
Something isn't loading — is LinkConnect down?+
Check our live system status page at linkconnectapp.com/status. It shows the current state of every service (feed, LinkChat, LinkClips, Live, uploads, and more), any active incidents, and past incident history. You can subscribe there to get emailed when something breaks and when it's fixed.